We want to work with people who we can help and who enjoy working with us. We are tough on our staff (we put them through a two year internal training program equivalent to a masters degree) and expect excellence in knowledge and client experience. By the same token, if you are in a dispute we are not afraid to be tough on your behalf if that is in your best interests. Let us take the weight and you get on with your life – that is what you are paying us for.